You have no items in your shopping cart.
-
FAQs
FAQs
Frequently Asked Questions
Our Frequently Asked Questions here.
Navigate to: Login Your dashboard > Check Orders History.
You can check your order status here.
You can create your account by clicking the icon on the top right.
Once logged in you can access all information like addresses, previous orders, status from your account dashboard.
You may checkout as a guest or create your profile for future use. Your address, order history and other details will be stored in your profile.
3) I have made the payment via the Payment Gateway, however, I’m unable to see my order confirmation
Do email us with all the details and we will check with the payment gateway for your payment status
Check with your bank/ SMS confirmation from your bank
Orders confirmed are dispatched within 48 hours
Please WhatsApp our Customer Service team on +91 9321529836
- If you face any issues with our products, you will need to contact us within 2 calendar days. A Parcel opening video is mandatory for all Exchange/ Return related queries.
Tip: Please watch this one minute video to understand how you can record a 360 degree parcel opening video incase needed. Click Here
If you face any issues with our products, you will need to contact us within 2 calendar days. A Parcel opening video is mandatory for all Exchange/ Return related queries.
Tip: Please watch this one minute video to understand how you can record a 360 degree parcel opening video incase needed. Click Here
You would need to intimate us within 2 calendar days, and if you wish to self-ship the products, it should be done within 3 calendar days once it is confirmed that you would self-ship the products. You would need to send us the tracking details. We would not honor the exchange/return if the product is not shipped within the timeline.
Orders once placed, can not be cancelled.
-PAN India Delivery is ‘FREE’ for all pre paid orders.
For all Cash on Delivery (COD), a charge of INR 100 is applicable.
All products purchased via our website will need to be exchanged (if needed) with another product on the website itself.
Yes, the address can be modified before your order is shipped, however, it will take an additional 48 - 72 hours for your order to be delivered.
If the order is shipped, the address can not be changed