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Return/ Refund And Exchange Policy
Return/ Refund And Exchange Policy
We welcome your exchange and returns. Kindly read the following points carefully to help us serve you better
- 1) Sizes vary from one brand to another, hence, Please ensure you check the product measurements provided as part of the product description.
- 2) We do not honor exchange requests for size related issues unless we have delivered a wrong size product. We encourage our customers to check the product measurements mentioned for each product before ordering
- 3) Orders once placed can not be cancelled.
- 4) If you face any issues with our products, you will need to contact us within 2 calendar days
- 5) Products can be exchanged incase you have received a damaged/ wrong size/ wrong product from our end. A parcel opening video is mandate for exchange related queries.
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6) Parcel opening video is mandatory for all Exchange/ Return related queries.
Tip:Please watch this one minute video to know how you can record a 360 degree parcel opening video incase needed.
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7) If you wish to return the product:
- Intimation within 2 calendar days with a 360 parcel opening video is mandate
- All product tags should remain intact
- Product should be unused with original packaging. We do not accept a returned item that’s worn, damaged, washed, or altered in any way.
- Products purchased from the website can be exchanged for products available on the website only and not in-store.
- 8) You can request a return pick up. Courier charges apply
- 9) Refund time frame is 5 business days via Google pay/ bank transfer. Paytm is currently unavailable